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Saved by Mary K S
on February 22, 2012 at 11:56:19 pm
 

All information published here has been made publicly available by the companies listed.


 

Writer, Editor and Designer  

I bring a devotion to beauty, a passion for brevity, and an obsession with logic to all my work.

Skills

Writing, editing; page design; web-based help; research; documentation management; technical illustration. Adobe InDesign, Photoshop, Illustrator, Dreamweaver and Acrobat; QuarkXpress; Microsoft Office Suite, Project and Visio; OpenOffice.org Suite; Conceptdraw; RoboHelp, Madcap Flare, Doc-To-Help, CMS.

 

 

   

 

Professional Experience 

Writer/Editor/Designer        current

Write technical articles, instructional material, newsletters, blogs, web copy, and press releases. Design newsletters, booklets, and brochures. Edit book manuscripts, articles.

•     Wrote and edited training material for First Data, a large financial software provider, 11/2009 – 12/2010.

•     Wrote blogs on Virtual Terminal Server, VMware vs. Virtuozzo, and data center efficiency for Infinitely Virtual, a virtual hosting company.    

•     Designed double-sided auction catalog and wrote press release for the Astronaut Scholarship Foundation.

•     Proofread 180,000 word published historical fiction novel.

•     Designed and took photos for Wekiva Riverfest brochures and posters, 2006 and 2007.

 

Bid/Content Developer (consultant)    K&J Consulting for Cisco Systems, 12/06 - 10/08

Supported account teams in service provider sales. Led virtual response teams to develop RFP/RFI responses, working toward tight deadlines. Wrote and researched proposal copy and case studies for hardware, software and services, including subjects such as the XML gateway and wide area application services. Responded to content research requests. Led compilation of IP Telephony glossary.

•     Led and managed RFP and RFI responses.

•     Worked with account teams to determine strategic direction and key messaging.

•     Created proposal strategy, milestones and responsibility matrix.

•     Wrote, edited and reviewed proposal content for message, logic, and impact.

•     Obtained executive approvals for non-standard commitments.

•     Created course material for Microsoft Word training, led virtual course.

 

Senior Technical Writer (editor, manager)     Bright House Networks, 6/04 - 12/06

Led a small writing team that produced technical and customer documentation for wireless access, VoIP, customer care, field installation, testing and other projects. Writing team developed, designed and wrote 136 projects in 2006.

•     Planned division’s first technical writing group; hired and managed technical writers.

•     Participated in the successful launch of VoIP products in Central Florida.

•     Created story board and directed animators in Flash animation production.

•     Designed and directed implementation of multiple SharePoint sites.

•     Planned and began implementation of Field Testing Lab.

 

Technical Writer (help designer)     Global Technology Associates, Inc. 8/01 - 6/04

Tested products for functionality and user-friendliness. Learned product use and underlying design from developers and technical staff. Produced manuals, technical papers, release notes and on-line help. Develop corporate style.

•     Drove the development of additional features and improved functionality.

•     Wrote a corporate paper on VPNs with mesh and hub-and-spoke network topologies.

•     Drew marketing, QA and development together to re-evaluate critical dates.

•     Overhauled the flagship user guide, rewriting and reducing it from 400 to 200 pages.

•     Developed an index of 300 terms and a 250-word industry glossary.

 

Technical Writer (site designer, marketer)    Synergistic Systems, Inc. 4/00 - 8/01

Wrote user guides and product descriptions for handheld, vehicle-mounted, door-mounted and desktop software. Wrote functional specs and design user interfaces. Wrote and published press releases, brochures, ads and website copy.

•     Wrote functional specifications for a GPS vehicle-tracking application.

•     Designed GUI for handheld applications.

•     Created four major brochures, working with design and print vendors.

•     Redesigned corporate website.

•     Obtained trademarks for company products.

 

Assistant     Fleet & Associates Architects/Planners, Inc. 8/99 - 4/00

Assisted in RFP responses and in editing comprehensive plans. 

 

Marketing Assistant (newsletter editor, designer)    The Haskell Company, Inc. 1/97 - 1/99

Wrote, edited and designed newsletters for 800 employees. Wrote press releases and speeches. Planned and maintained company web site, coding in HTML.

 

Graphic Designer     Bullseye Marketing, The Florida Times-Union 7/96 - 11/96

 

Composition & Speech Instructor     Flagler College and Jones College 9/94 - 5/96

 

Education

Master of Arts in Mass Communication     University of Florida

Bachelor of Arts in English     Old Dominion University, Virginia

Degree Work, Department of English     University of Florida

Associate of Arts     St. Johns River Community College

 

Professional Participation

Woodstream Writing Workshops, AWA (Amherst Writers & Artists), BookWriter’s    2007-current

Judge, Florida Technical Communication Competition, FTCC    2006, 2007, 2008

Member, Society for Technical Communication (STC), Orlando Chapter    2005-2010

 

Volunteer Work 

Volunteer      Suncoast Basset Rescue     9/04 - current

Designed recipe book. Conduct adopter home checks. Transport hounds.

 

Crew Member     Theatre Jacksonville     6/98 - 8/01

Constructed sets. Ran props, crew, sound and lights. 18 productions, including One Flew over the Cuckoo’s Nest, Romeo and Juliet, and A Little Night Music.

 

 

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